Privacy Policy

1. Introduction

DocuParseAI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI powered financial document analysis service.

2. Information We Collect

Personal Information

• Account information (name, email address)
• Payment information (processed securely by Stripe)
• Contact information when you reach out to support

Usage Information

• Documents you upload for analysis
• Analysis results and generated reports
• Service usage patterns and preferences
• Technical information (IP address, browser type, device information)

Analytics Information

We use Google Analytics to understand how our service is used. This may include information about your visits, pages viewed, time spent, and interactions with our website.

3. How We Use Your Information

We use the information we collect to:

• Provide and maintain our financial-document analysis service
• Process your documents using AI analysis
• Manage your account and subscription
• Process payments and billing
• Provide customer support
• Improve our service and develop new features
• Send important service updates and notifications
• Ensure security and prevent fraud

4. Document Processing and AI Analysis

When you upload documents for analysis, we use Google Vertex AI (Gemini) to process and analyze your content. Your documents are processed securely and are not used to train AI models. Analysis results are stored in your account for your reference.

5. Information Sharing and Disclosure

We may share your information with:

• Service Providers: Google Cloud (Vertex AI), Stripe (payments), Supabase (database), Clerk (authentication)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

6. Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

7. Data Retention

We retain your personal information and document analysis results for as long as your account is active or as needed to provide you services. You may delete your analysis results at any time through your account dashboard.

8. Your Rights and Choices

You have the right to:

• Access and review your personal information
• Update or correct your account information
• Delete your analysis results and documents
• Cancel your subscription at any time
• Request deletion of your personal data (subject to legal requirements)
• Opt out of non-essential communications

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, remember your preferences, and analyze site usage. You can control cookie settings through your browser preferences.

10. Third-Party Services

Our service integrates with third-party services including Google Cloud, Stripe, and Clerk. These services have their own privacy policies that govern their collection and use of your information.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

12. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

14. Financial Analysis Disclaimer

The insights generated by our Service are based solely on the data contained within your uploaded documents and should not be interpreted as personalized financial advice. We do not guarantee the accuracy or completeness of the analysis. Always consult a certified financial professional for advice tailored to your situation.

15. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: support@docuparse.xyz